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Some basics about Forums in Bublup:

• • This feature is available for Premium, Pro, or Business plans and includes 1 free Forum.
  • There are two add-on plan options:
    • Create up to 10 Forums for $50/mo.
    • Create unlimited Forums for $300/mo.
  • The maximum Forum member size depends on the owner’s subscription plan:
    • Premium: 200 members
    • Pro: 500 members
    • Business: unlimited members 

Enabling the Forums Feature

In order to set up the Forums feature, you must be on Bublup’s desktop web app.

1. On desktop, click on My Info at the top and navigate to “Forums”.
   
2. Choose your Forums plan and confirm your decision by clicking “continue”.
   
3. Once you have enabled the Forums feature, you will see Forums in the + Menu on desktop.

Note: If you purchased your subscription through the mobile app stores, you will need to add a payment method on file. Please visit this link to set it up.

Creating Forums

Only folder owners (or admins) can create new Forum folders via the web app.

1. From your top-level Home (or within a folder), tap the + Menu and select “Forum”.
   
2. Name your Forum and select a folder image. Forum folders will have this icon in the upper-left hand corner.
   
3. Use the “Share” button to invite members to your Forum folder. Click here to learn more about inviting and managing folder members.
   

Creating Topics within a Forum

Inside a Forum folder, click on “+ New topic” or use the + button to create a new Topic. Give your Topic a title and write your thoughts. You can also optionally include an attachment or add a cover image. Click “post” to publish.

Track how many views, comments and reactions your post receives. Use the 3-dot menu to edit your post.

Interacting in Forums

Browse all topics within a folder. Switch between tile or list view and different sort orders.

Double click on a Topic to open it. View and react to existing comments and attachments, or add your own.

Use the @ symbol to tag users in your comments. Use the paperclip symbol to include attachements of your own.

Member Permissions:

• Only Owners or Admins (in group folders) can create new Forum folders.
• All members can create new Topics, as well as comment and react to existing Topics.
• Attachment upload size limitations depend on each user’s individual plan.
• A Topic can only be edited by its original author.
• If a Topic has no comments, the author can delete it. Once there are comments, only the folder Owner or Admin can delete it.

Community Forum Analytics

On desktop, go to My Info > “Online Community” and click “usage analytics”.

View your most popular topics, active users, and community engagement (page views, comments created, topics created, device type).

Select which forums to view, the date range, and the aggregate method (day, week, month).